Recibida la pluma. Muchas gracias
查看翻譯Montegrappa (萬特佳) - Parola Amarone Red (ISWST5AR) - 自來水筆
編號 85508241
![Montegrappa (萬特佳) - Parola Amarone Red (ISWST5AR) - 自來水筆 #1.1](https://assets.catawiki.com/image/cw_ldp_l/plain/assets/catawiki/assets/2024/4/10/8/8/1/88152685-2d42-4cf1-ad2e-e301a0adb519.jpg)
![Montegrappa (萬特佳) - Parola Amarone Red (ISWST5AR) - 自來水筆 #1.2](https://assets.catawiki.com/image/cw_ldp_l/plain/assets/catawiki/assets/2024/4/10/c/a/6/ca6ba665-98d0-42f2-8ace-57972e578684.jpg)
![Montegrappa (萬特佳) - Parola Amarone Red (ISWST5AR) - 自來水筆 #2.1](https://assets.catawiki.com/image/cw_ldp_l/plain/assets/catawiki/assets/2024/4/10/d/8/1/d81e2c6a-b828-4257-94d3-0ec6e13b19f0.jpg)
The Montegrappa Parola line embraces the significance of the word, as Parola in Italian means "word". When we go back in history, the invention of writing and words in general have led to great results in society, as we have evolved into well organized and educated environments.
The word is central to the survival of language and communication as what air is to our existence. Therefore, Montegrappa celbrates the often underestimated essence of the word in our daily lives.
All Montegrappa writing instruments are guaranteed against any manufacturing defect for 24 months from the date of purchase. Any part of this pen with a minor manufacturing defect discovered by our authorized customer service department will be repaired or replaced under warranty.
To benefit from the international guarantee, simply present the international guarantee certificate, correctly filled in by one of our authorized dealers, complete with stamp and date, to one of the Montegrappa service centres.
賣家的故事
The Montegrappa Parola line embraces the significance of the word, as Parola in Italian means "word". When we go back in history, the invention of writing and words in general have led to great results in society, as we have evolved into well organized and educated environments.
The word is central to the survival of language and communication as what air is to our existence. Therefore, Montegrappa celbrates the often underestimated essence of the word in our daily lives.
All Montegrappa writing instruments are guaranteed against any manufacturing defect for 24 months from the date of purchase. Any part of this pen with a minor manufacturing defect discovered by our authorized customer service department will be repaired or replaced under warranty.
To benefit from the international guarantee, simply present the international guarantee certificate, correctly filled in by one of our authorized dealers, complete with stamp and date, to one of the Montegrappa service centres.
賣家的故事
- 117
- 1
- 1
Advertised in written description and invoice as edition 1 of 1000. Pen received was edition 58. Seller offered a return but representative (Karim) was patronizing and did not accept their mistake.
查看翻譯Thank you for your feedback. We appreciate the opportunity to address your concerns. We understand that there was some confusion regarding the edition number of the pen you received. As we explained in our previous communications, the number 1 of 1000 refers to the collection series, not the specific item number. The actual edition number of the pen, which is 58, was clearly shown in the photograph on the product listing. Despite this clarification, we offered you a full refund and arranged for a carrier to collect the pen at no cost to you. We believe this was a fair and reasonable solution to resolve the issue. Unfortunately, you never get back to us. As a reputable brand, Montegrappa takes pride in our integrity and transparency. We do not engage in misleading practices to sell our products. Our goal is to ensure customer satisfaction. Karim Elmasry,