Si, ma purtroppo il confezionamento all'opera è abbastanza discutibile, un tubo di cartone era troppo costoso? arrotolato e pieno di pieghe importanti da ripristinare
查看翻译Dear customer, please note that I have been using a special "crumpled" painting technique on your artwork which is giving it an individual expression. This will be balanced out when the canvas is being stretched on the frame and there will be a special effect. Unfortunately in rare cases, it can also happen that a painting is getting damaged during the transport. I have used this carton for 2000+ deliveries in the past 5 years and it has always been working very safely and well. Please also note that no disadvantage can happen for you as a customer. Because of EU rights you can send back the painting within 14 days after delivery and get back the full amount. If it is damaged you don't even need to send it back. I have just sent you a personal message so that we can find together the best possible solution and to maybe clarify a misunderstanding. If it is damaged indeed, there is also the possibility that I send you a second work for free as replacement. Kind regards, Jürgen