Ancient Art & CoinsPROTOP
| Helyszín: | Belgium |
Visszajelzési pontszám: (elmúlt 12 hónap) | 98,3% (732 visszajelzés) |
- 680Pozitív
- 40Semleges
- 12Negatív
Emballage de bonne qualité Objet fidèle au descriptif Certificat ok Merci
Très mauvais vendeur. Pas de communication durant 1 semaine ne répond pas aux questions. Annulation de la vente par lui meme certainement que le prix des enchères ne lui convenait pas.
Eladó válasza
Dear customer, thank you very much for your feedback. Unfortunately, your piece was damaged before we could ship your order. As a result, we informed you via Catawiki messages, provided a proof image, and canceled the order for full refund, as it no longer matched the original description. We appreciate your understanding and sincerely apologise for the inconvenience. Kind regards, Ancient Art Team
Very fast shipment!
Bestelling nooit geleverd, geen contact met verkoper. Uiteindelijk via Catawiki geannuleerd.
Eladó válasza
Dear Client, I hope you are well, Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced. Unfortunately, for the last couple of months we have been dealing with unavoidable staff illness and this has severely impacted our operations. While this was beyond our control, we completely understand that it has caused orders not to be fulfilled. The good news is that we are now back on track and are ready to fulfil orders again. We truly appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to ensure smooth service moving forward. If there is anything we can do to make things right, please don’t hesitate to let us know. Your satisfaction is very important to us, and we value your continued support. Kind regards, Ancient Art and Coins
Todo perfecto. Preciosa
Après de bons échanges et de mise en confiance pour le retard d'expédition, le contact a été rompu, le LOT JAMAIS EXPE DIEalors que j'ai reçu les certificats d'authenticité par mail. navrant.
A vevővel történt alapos egyeztetés alapján ezt a visszajelzést a Catawiki negatív típusra módosította.
Eladó válasza
Dear Client, I hope you are well, Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced. Unfortunately, for the last couple of months we have been dealing with unavoidable staff illness and this has severely impacted our operations. While this was beyond our control, we completely understand that it has caused orders not to be fulfilled. The good news is that we are now back on track and are ready to fulfil orders again. We truly appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to ensure smooth service moving forward. If there is anything we can do to make things right, please don’t hesitate to let us know. Your satisfaction is very important to us, and we value your continued support. Kind regards, Ancient Art and Coins
No delivery after winning a lot below the estimated worth. No comunication. CW had to return the payment.
Eladó válasza
Dear Client, I hope you are well, Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced. Unfortunately, for the last couple of months we have been dealing with unavoidable staff illness and this has severely impacted our operations. While this was beyond our control, we completely understand that it has caused orders not to be fulfilled. The good news is that we are now back on track and are ready to fulfil orders again. We truly appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to ensure smooth service moving forward. If there is anything we can do to make things right, please don’t hesitate to let us know. Your satisfaction is very important to us, and we value your continued support. Kind regards, Ancient Art and Coins
Perfect auction !! Thanks
Terrible experience. Order paid on 17/12 , never shipped until today 6/1 when I ask the cancellation. Tried many times to contact the seller, never got a reply ( just once but with no follow up).
Eladó válasza
Dear Client, I hope you are well, Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced. Unfortunately, for the last couple of months we have been dealing with unavoidable staff illness and this has severely impacted our operations. While this was beyond our control, we completely understand that it has caused orders not to be fulfilled. The good news is that we are now back on track and are ready to fulfil orders again. We truly appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to ensure smooth service moving forward. If there is anything we can do to make things right, please don’t hesitate to let us know. Your satisfaction is very important to us, and we value your continued support. Kind regards, Ancient Art and Coins
Top
Alles bestens gern wieder !
pakje goed ontvangen. item voldoet aan de beschrijving.
Excellent package, item perfectly corresponds with photos
ottimo oggetto ben documentato
Excellent!
Seller does not respond to messages and did not send the parcel despite 3 reminders from catawiki
Eladó válasza
Dear Client, I hope you are well, Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced. Unfortunately, for the last couple of months we have been dealing with unavoidable staff illness and this has severely impacted our operations. While this was beyond our control, we completely understand that it has caused orders not to be fulfilled. The good news is that we are now back on track and are ready to fulfil orders again. We truly appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to ensure smooth service moving forward. If there is anything we can do to make things right, please don’t hesitate to let us know. Your satisfaction is very important to us, and we value your continued support. Kind regards, Ancient Art and Coins
Bellissimo oggetto,spedizione nei tempi previsti,perfetto
non inviato, senza risposte ai messaggi
Eladó válasza
Dear Client, I hope you are well, Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced. Unfortunately, for the last couple of months we have been dealing with unavoidable staff illness and this has severely impacted our operations. While this was beyond our control, we completely understand that it has caused orders not to be fulfilled. The good news is that we are now back on track and are ready to fulfil orders again. We truly appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to ensure smooth service moving forward. If there is anything we can do to make things right, please don’t hesitate to let us know. Your satisfaction is very important to us, and we value your continued support. Kind regards, Ancient Art and Coins
👌
Sehr schneller Versand! Gerne wieder!Danke!
Goed verpakt. Artikel zoals afgebeeld.
Nice items, very fast delivery, even faster than Lucky lukes shadow... thanks
Livraison rapide .très satisfait de votre objet antique .merci
nice item! Thank you!
Très bien emballé, bel objet, un beau cadeau pour noël.