MontegrappaPROTOP
Catawiki member since Fri Nov 18 2022 00:00:00 GMT+0000 (Coordinated Universal Time), received 214 reviews in total (141 in last 12 months)
| Location: | Italy |
Feedback score: (last 12 months) | 99.3% (141 reviews) |
Excellent as always!
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Tutto bene
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Like this seller
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Absolut Top! Vielen Dank!
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I like that pen good seller very much I like pay from him thank you so much
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Very swift delivery! Nice piece of work!
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Una penna unica, bellissima da vedere, satinata e scintillante, ottimo strumento nobile di scrittura, un altro capolavoro firmato Montegrappa. Integra e perfetta nel suo elegante confanetto blu grazie
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Rápida respuesta al correo y trato exquisito en la solución de un error cometido por mi, envío muy rápido. El producto es de muy buena calidad y de una gran belleza. Puro arte en las manos.
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Todo perfecto. Objeto tal y como se describía. Llegó rápido.
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The service from the provider was excellent.
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Très bien
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Superbe et envoi express - Merci
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Everything perfect. Thank you
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Classiest sellers on the internet. 100% honest and reliable. Good people.
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Oggetto arrivato rapidamente, rispondente alla descrizione, nuovo.
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Prodotto perfetto, integro nella sua elegante confezione originale, come sempre un acquisto ottimale per un gioiello di scrittura :)
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Item exactly as expected, very nice et even nice than I though. Very fast shipment too! Bravo!
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perfect, thanks!
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Superbe, merci
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Splendida penna stilografica, nuova, arrivata con imballo accurato, integra e funzionante, consegna rapidissima. Grazie
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Advertised in written description and invoice as edition 1 of 1000. Pen received was edition 58. Seller offered a return but representative (Karim) was patronizing and did not accept their mistake.
Response by seller
Thank you for your feedback. We appreciate the opportunity to address your concerns. We understand that there was some confusion regarding the edition number of the pen you received. As we explained in our previous communications, the number 1 of 1000 refers to the collection series, not the specific item number. The actual edition number of the pen, which is 58, was clearly shown in the photograph on the product listing. Despite this clarification, we offered you a full refund and arranged for a carrier to collect the pen at no cost to you. We believe this was a fair and reasonable solution to resolve the issue. Unfortunately, you never get back to us. As a reputable brand, Montegrappa takes pride in our integrity and transparency. We do not engage in misleading practices to sell our products. Our goal is to ensure customer satisfaction. Karim Elmasry,
Very well organized service, timely delivery. I am very happy with the service. Good job
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Perfect in every way. Answers all questions and very knowledgable. Best seller on Catawiki!
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Superbe, merci... et envoi express
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Un oggetto molto bello che gia’ possedevo in un’altra versione. Ottimo venditore e consegna precisa. Un po’ care le spese accessorie.
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