During transport, the frame was destroyed even more, even though it was very well packed. The picture needs treatment. I also need to get a new frame
Προβολή μετάφρασηςΑπάντηση πωλητή
Thank you for your feedback. We apologize for the inconvenience caused by the damage to your frame during transport. Despite our efforts to pack it securely, it seems the frame was still affected. We have communicated with you about a full refund We will process a full refund for your purchase after receiving the returned painting. While we do not offer replacements or repairs, we hope this refund demonstrates our commitment to customer satisfaction. We appreciate your understanding and hope you will consider us again in the future.
